Introducing Context, an AI-powered tool that revolutionizes how developers access technical information. By leveraging your existing knowledge base, Context transforms into an automated 24/7 tech support bot that can be installed on any website, Slack, or Discord channel. Here’s why Context is the AI support platform you can rely on:
1. Deflect 50% of inquiries: With Context, you can employ smart, automated, and precise responses that effectively reduce the need for human intervention. Say goodbye to repetitive tasks and focus on unique customer inquiries.
2. Eliminate repetition: Context fully automates replies to frequently asked questions, giving you the freedom to concentrate on delivering exceptional support to customers with unique queries.
3. Understand your users: With Context, you can uncover real user queries, gaining valuable insights to enhance both your product and its accompanying documentation. This helps you stay ahead of your users’ needs.
So how does it work?
1. Import your docs from any data source: Whether it’s websites, PDFs, GitHub repos, wikis, or even YouTube videos, Context seamlessly integrates all your content, ensuring a comprehensive knowledge base.
2. Install bots where your customers are: Context bots can be easily installed on websites, apps, Slack, or Discord, providing smooth and uninterrupted support to your customers wherever they are.
3. Provide 24/7 automated tech support: Track queries, assess feedback, and refine documentation effortlessly with Context’s powerful insights, empowering you to deliver superior customer support.
But that’s not all. Context offers a range of fully stacked features to keep you ahead of the curve:
– GPT-4 Enabled: Use the most powerful LLM available, GPT-4, to answer any technical question with unparalleled accuracy and depth.
– Multi-source Import: Gather data from various sources at once, allowing your bot to provide comprehensive answers from a diverse range of content.
– Teammates: Invite your entire team to use Context together, fostering collaboration and efficiency within your organization.
– Citations: All responses come with their source attached, giving users the ability to dig deeper and validate the information.
– Preloaded Questions: Have your bot come pre-loaded with frequently asked questions, providing users with easy and instant access to vital information.
– Response Ranking: Allow users to mark responses as helpful or unhelpful, ensuring that the most relevant information is forefronted.
– Site Embed: Easily place Context directly on your website with one simple script, creating a seamless experience for users.
– Discord & Slack Integration: Effortlessly install Context into your Slack or Discord channels, enabling your team to access information without leaving their preferred platform.
– API Connectivity: Connect our API to send queries and receive responses programmatically, integrating Context into your existing software architecture.
– Revisions: Enhance the accuracy and speed of responses by fine-tuning and caching answers, improving the overall performance of your support system.
But that’s not all, we’re constantly working on adding new features to Context:
– Coming soon: Inline CTAs: Provide additional information to your users by including call-to-action links within responses.
– Coming soon: Auto-SEO: Generate static pages from your frequently asked questions that are crawled by search engines, driving organic traffic to your support materials.
At Context, we understand that you may have questions. Whether it’s how Context works, the ability to import private data, or even running Context on-premises, we’ve got answers to all your queries. Don’t wait any longer – automate your customer support today with Context. Get started now!
