Jochem

Introducing Jochem.ai, an advanced internal AI assistant specifically designed for customer care-related queries. With its self-improving knowledge base, Jochem.ai offers immediate answers to customer service agents, significantly reducing their workload and eliminating the need for constant supervision. By learning from human responses, Jochem.ai continuously enhances its performance to provide even more accurate and efficient solutions. Rest assured, Jochem.ai is fully compliant with GDPR regulations, ensuring the security and privacy of your data. Seamlessly integrating with popular platforms like Teams or Slack, Jochem.ai simplifies knowledge retrieval and management, effortlessly enhancing your workflow. Moreover, Jochem.ai goes beyond simple FAQs by streamlining email and chat response with just a single click, alleviating the burden on second-line support. In cases where Jochem.ai is unable to address a query, it instantly escalates the issue to a senior agent while learning from the experience to improve future responses. With efficient escalation log management, Jochem.ai ensures that complex cases are handled effectively within the system. Furthermore, Jochem.ai provides insightful metrics, including time saved and hot topics, enabling you to gain operational insights and make data-driven decisions. By automatically updating existing knowledge bases and suggesting new and conflicting content, Jochem.ai guarantees that your knowledge resources are always up to date and accurate. Whether you’re a small team or a large enterprise, Jochem.ai offers customizable pricing plans to suit your organization’s needs. Its simple plugin allows for easy integration with your company’s apps and knowledge sources, increasing efficiency and minimizing effort. With Jochem.ai, you have the power to customize preferences and set user permissions through a user-friendly platform. Empower your customer care agents with Jochem.ai’s advanced capabilities, transforming them into customer care ninja’s who can handle any question or concern with confidence. Experience the exceptional assistance of Jochem.ai today!

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