Docs AI is an innovative AI tool that empowers users to create their own AI support agent by training it with their own documents. With just three simple steps, users can build a highly effective agent that provides comprehensive answers to user’s questions.
Step one involves training the agent by adding websites, text, PDF, and DOCX files that the user wants to use. This diversity in sources allows for a more robust and accurate AI agent.
Step two is testing the agent’s performance by asking it various questions. This allows users to gauge the effectiveness and accuracy of the AI support agent.
Finally, step three involves embedding the chatbot into the user’s website with just one line of code. This seamless integration ensures that users can easily provide their customers with instant support and assistance.
Docs AI offers a range of valuable features to enhance the user experience. For example, if the bot provides an answer that the user doesn’t like, they can suggest better answers, and the bot will correct itself. Additionally, Docs AI integrates with Slack, with plans to incorporate other popular platforms like Crisp, Discord, and DB.
For those who require custom integration, Docs AI provides APIs that allow direct interaction with the bot. This flexibility ensures that the AI support agent can be tailored to suit specific requirements.
Docs AI also supports open source, making the source code available on GitHub. However, maintenance of the open source version is dependent on the demand.
The tool also offers the ability to export conversations, providing users with the opportunity to analyze their chat data, identify trends, and improve customer satisfaction. And even if a pro chat credits limit is reached, Docs AI still allows users to search through documents and provide relevant files.
To gain better insights from conversations, Docs AI provides users with summaries and the mood of each user during the conversation. This information is invaluable for understanding customer sentiments and improving the support experience.
In terms of customer use cases, Docs AI is ideal for scenarios such as new employee onboarding, technical support, and product documentation. The AI support agent can easily handle user inquiries, freeing up human technicians for more complex issues, improving customer satisfaction, and reducing support workload.
Docs AI encourages creativity and imagination, allowing users to explore the endless possibilities of AI chatbots. Whether it’s creating a customer support agent, HR bot, or any other custom agent, Docs AI simplifies the process and provides valuable insights into customer conversations.
For more information, visit the Docs AI website or email hey@docsai.app.
