Parabolic: Your AI-Powered Customer Support Assistant
Are you tired of answering the same questions over and over again? Searching for a way to enhance your customer support and accelerate ticket resolution? Look no further than Parabolic. Backed by Y-Combinator and designed to empower your team, Parabolic is the ultimate AI assistant for customer support.
Embedded seamlessly within your existing ticketing software, whether it’s Intercom, Zendesk, Helpscout, or any other popular platform, Parabolic is right there with you every step of the way. It’s like having an extra team member to handle customer queries.
One of the most remarkable features of Parabolic is its ability to learn from your support data. Trained on the information specific to your business, it understands your customers and can quickly detect their true intent, independent of specific keywords. This means that Parabolic can autodraft responses that are both generalizable and customer-specific.
With Parabolic’s multistep capability, you can navigate complex conversations with ease. No longer will you have to go back and forth multiple times to resolve a single ticket. Parabolic streamlines the process, saving you time and reducing customer frustration.
Does your customer need an upsell or cross-sell? Parabolic has got you covered. Unlock the potential of support as a sales channel by appending relevant upsells and cross-sells based on the customer’s pain-points. It’s a win-win situation for both your team and your customers.
Auto-categorizing incoming questions is a breeze with Parabolic. It automatically tags and triages queries to the appropriate category, streamlining your support workflow. Whether it’s payments, memberships, or any other topic, Parabolic ensures that every query lands in the right place.
What about rarely asked questions (RAQs)? Parabolic handles those too. It only needs a single match in a past conversation or knowledge base to suggest the most suitable response. No need to worry about missing out on providing comprehensive support.
Moreover, Parabolic auto-indexes every response you’ve ever messaged to a customer. This not only helps you keep track of past conversations but also serves as a valuable resource for future ticket resolutions. With Parabolic, knowledge is at your fingertips.
So why wait? Sign up for a demo of Parabolic today and experience the power of AI-powered customer support. With Parabolic by your side, you’ll never have to answer the same question twice. Elevate your customer support and streamline your ticket resolution process with Parabolic.
