Introducing Viff, the AI tool that simplifies the process of responding to guest reviews. This powerful tool generates courteous and contextual responses to guest reviews in an instant, helping hotels and property managers improve their online reputation and grow their business.
Viff is a Chrome extension that works seamlessly with any website and property or reputation management system. But that’s not all – it even works with emails! With Viff, you can respond to reviews consistently and efficiently, even when your staff is overwhelmed with other tasks.
One of the key benefits of using Viff is its ability to learn your hotel’s tone and brand voice. After just 20 responses, Viff captures your personal preferences and generates responses that are consistent and on-brand. So, no more canned responses that feel impersonal.
Viff’s AI model is trained to understand the different aspects of a good guest experience, like food, cleaning, and service. It generates professional and courteous responses that reflect your hotel’s values and ensure your guests feel valued and heard. Viff is even skilled at handling the most challenging reviews, so you can maintain your composure and professionalism at all times.
The impact of responding to reviews cannot be underestimated. Studies have shown that 87% of travelers are more likely to book when businesses respond to reviews. By using Viff to consistently respond to all reviews, our customers have seen incredible results, including a 5x jump in booking volumes and a 67% improvement in TripAdvisor ranking in just six months.
Getting started with Viff is a breeze. Simply install the Chrome extension, and you’re ready to go. No IT or tech support required. Plus, we offer a free trial that includes the first 20 responses, so you can experience the benefits firsthand.
Don’t let language be a barrier. Viff understands and responds in over 20 languages, ensuring that you can connect with guests around the world.
So, why spend hours crafting responses to reviews when Viff can do it for you in a fraction of the time? Try Viff today and see how it can revolutionize your guest review management.
